Terms & Conditions

At Tierra boutique, we do everything we can to leave you feeling delighted with your experience with us. Common sense, being human good old fashioned customer service rules. Everything below is a legal guideline but we can often be more flexible, we have a strong desire to leave you thrilled and delighted and work on the basis of achieving this.

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then please contact us at nagrawal.business@gmail.com before placing an order with us.

A Contract between the customer and Tierra Boutique for the sale of our products will only exist once an order has been accepted (at which point the buyers credit/debit card will be charged for the value of the goods to be despatched). This does not affect the customer’s statutory rights. Prices and availability of goods are subject to change without notice. – please refer to our returns policy. A delivery charge will be added to your order value where appropriate, please see delivery times and charges.

 

YOUR RIGHT TO CANCEL

You may normally cancel your order (once accepted by us) for any reason up to the point of despatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 10 days.

 

RETURNS POLICY

If you are not entirely delighted with the products that you have chosen you may return them to us within 2 days of receipt. We will be more than happy to offer you an exchange or, at your option, a refund provided that the products are returned complete, in perfect condition, unused except to try on*, and with the original packaging.

The returns address is:
Tierra Boutique, in front of balaji resort and banquet iskon temple road mansarovar Jaipur 302020
Please ensure your name, address and requirements are included.

 

REFUNDS & PROMOTIONS

Returning an item may affect a promotion that you were taking advantage of.

Offer codes are independent of any other promotion and may be restricted and not combined with other promotions on the site or with any other promotional offer code.

 

PAYMENT AND TAXES

We accept online payment in a secure environment by credit or debit card. All transactions are shown in Rs. sterling. All prices quoted on this website are accurate at the time of publication and are quoted in Rupees sterling (Rs.)

 

OUR GUARANTEE TO YOU

We endeavour to display through this website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, occasionally an item will be out of stock and if this is the case this will be highlighted in your shopping basket.

The stock status for your order will also be notified to you on your order confirmation.

All dates quoted for delivery are estimated delivery dates only and may be subject to change and we can accept no liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery. All orders received before 1pm will, subject to availability, be despatched on the following day for a 7 working day delivery. Those orders received after 1pm will be despatched on the day after the next day.

 

CONFORMITY OF GOODS

We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.

 

DISCLAIMER & LIMITATIONS OF LIABILITY

To the fullest extent permitted by law and save as provided above,  Tierra Boutique shall not be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of  Tierra Boutique or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

 

“The limitations of liability in these conditions shall apply equally for the benefit of  Tierra Boutique and any other associated company of  Tierra Boutique as if references to  Tierra Boutique included references to each such associated company.”

While  Tierra Boutique uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and  Tierra Boutique will not be responsible for any errors or omissions or for the results arising from the use of such information.

While  Tierra Boutique takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further,  Tierra Boutique will not be responsible nor liable for your use of any other websites which you may access via links within this website.  Tierra Boutique does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with  Tierra Boutique. The entire liability of  Tierra Boutique under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

Tierra Boutique will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
Tierra Boutique may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Tierra Boutique

 

COPYRIGHT AND TRADEMARK

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright of  Tierra Boutique ALL RIGHTS RESERVED.

The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may: Copy, print or download extracts of the material on this website for the sole purpose of using this website or placing an order with  Tierra Boutique. Copy print or download the material on this site for the purpose of sending to individual third parties for their personal information provided that you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.